OOTREK CO., Ltd. Terms and Conditions

Last Updated: March 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of OOTREK's products, services, applications, websites, and content (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

OOTREK CO., Ltd. ("OOTREK," "we," "us," or "our") provides rugged, weather-resistant electronic devices and related services designed for outdoor enthusiasts, field researchers, and adventure professionals.

2. Products and Services

2.1 Product Lines

Our product lines include but are not limited to:

Trek Series: GPS-enabled tracking devices with extended battery life
Connect Series: 4G-enabled communication devices for remote areas
Store Series: Portable data collection and cloud storage solutions
Power Series: Solar-powered charging solutions for outdoor electronics

2.2 Connectivity Services

Certain OOTREK devices include 4G connectivity with various data plans. Use of these connectivity services is subject to:

Fair usage policies as specified in your plan documentation
Coverage limitations in remote or international areas
Potential service interruptions due to environmental factors

2.3 Cloud Storage

Our cloud storage services are provided on a subscription basis. By using these services, you acknowledge:

Data is stored according to our Privacy Policy
Storage limits apply based on your subscription tier
We maintain industry-standard security but cannot guarantee absolute data security

3. Account Registration

To use certain Services, you may need to create an account. You agree to:

Provide accurate and complete information
Maintain the security of your account credentials
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use

4. User Responsibilities

4.1 Proper Use

You agree to use our products and services:

In accordance with all applicable laws and regulations
For their intended outdoor and adventure purposes
Within the environmental specifications provided (temperature range, water resistance limits, etc.)

4.2 Prohibited Activities

You agree not to:

Modify, reverse engineer, or tamper with our hardware or software
Use our Services for any illegal activities
Interfere with or disrupt our Services or servers
Attempt to gain unauthorized access to any part of our Services

5. Payments and Subscriptions

5.1 Pricing

Prices for our products and subscription services are as listed on our website or as quoted by authorized retailers. All prices are subject to change without notice.

5.2 Subscription Terms

For subscription services (data plans, cloud storage):

Subscriptions are billed according to the plan you select
Automatic renewals will occur unless cancelled prior to the renewal date
Refunds are provided in accordance with our Refund Policy

6. Intellectual Property

All content, designs, logos, and software related to our Services are the property of OOTREK or our licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute our intellectual property without our express permission.

7. Warranty

7.1 Limited Warranty

OOTREK products come with a limited warranty against defects in materials and workmanship under normal use for a period specified in your product documentation, typically 12-24 months from the date of purchase.

7.2 Warranty Exclusions

Our warranty does not cover:

Damage from improper use, accidents, or modifications
Normal wear and tear
Environmental damage beyond specified resistance ratings
Products with removed or altered serial numbers
Consumable parts (such as batteries) beyond their expected lifespan

8. Limitation of Liability

To the maximum extent permitted by law, OOTREK shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of or related to the use of our Services, even if we have been advised of the possibility of such damages.

In no event shall our total liability to you for all damages exceed the amount paid by you for the product or service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless OOTREK, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorney fees) arising from your use of our Services or your violation of these Terms.

10. Changes to Terms

We may modify these Terms at any time by posting the revised terms on our website. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

11. Governing Law

For customers in the United States, these Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

For customers in the European Union, these Terms shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions, and in compliance with applicable EU regulations including the GDPR.

12. Dispute Resolution

Any dispute arising from these Terms shall be resolved through:

Informal negotiation (we encourage you to contact us first)

For customers in the United States: 2. Mediation in San Francisco, California 3. Binding arbitration in San Francisco, California

For customers in the European Union: 2. Mediation in Brussels, Belgium 3. Binding arbitration in Brussels, Belgium, or through appropriate EU consumer dispute resolution mechanisms

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14. Contact Information

If you have any questions about these Terms, please contact us at:

OOTREK CO., Ltd.
Email: [email protected]

By using OOTREK products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Terms and conditions